Handling Check In (I)

A : Receptionist B : Mr Chris Scott
A : Good morning. Welcome to Kimuni Hotel. May I help you?
B : Good morning. I want to check in.
A : Do you have a reservation/Have you got a reservation?
B : Yes, under (the name of) Chris Scott.
A : Please wait a moment. I will check it first.
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A : Yes Mr Scott. We have your reservation for one deluxe room. Check in today and check out on January 03, total 7(seven) nights. Is that correct (in order)?
B : Yes, It’s correct.
A : Could you fill in this registration form, please.
…………………………………………………………….
B : Here you are. (returning the form to the receptionist).
A : Thank you. How will you pay(settle) your bill?
B : Can I pay by credit card?
A : Sure/Certainly. We accept Amex, Visa, Master, BCA and JCB card.
B : I will pay by Visa Card.
A : Could I imprint your card, please/Could I take an imprint of your credit card, please?
B : Sure. Here you are.
A : Thank you.
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A : Here you are (returning the card to the guest).
B : Mr Scott, your room number is 4425. Here is the room key. Our bell boy will escort you to the room.
Enjoy your stay with us/Have a nice stay with us.

Menerima Tamu Check In (I)
A : Receptionist B : Mr Chris Scott
A : Selamat pagi. Selamat datang di Hotel Kimuni. Bisa saya bantu (anda)?
B : Selamat pagi. Saya mau check in.
A : Apakah anda punya reservasi?
B : Ya, atas nama Chris Scott
A : Mohon tunggu sebentar. Saya akan mengecek dulu.
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A : Ya, Tuan Scott. Kami punya reservasi anda untuk sebuah kamar deluxe. Check in hari ini dan check out tanggal 3 Januari, totalnya 7 malam. Apakah benar begitu?
B : Ya, Benar.
A : Mohon isi formulir registrasi ini.
………………………………………………………………….
B : Ini (mengembalikan formulir kepada receptionist)
A : Terima kasih. Bagaimana anda akan membayar tagihan(account) anda?
B : Bisakah saya membayar dengan kartu kredit?
A : Tentu. Kami menerima Amex, Visa, Master, BCA dan JCB card.
B : Saya akan membayar dengan Visa Card
A : Bisakah saya meng-imprint kartu anda?
B : Tentu. Ini.
A : Terima kasih.
……………………………………………………………….
A : Ini Tuan (mengembalikan kartu ke tamu)
B : Terima kasih
A : Tuan Scott, kamar anda nomor 4425. Ini kunci kamarnya. Bell boy akan mengantar anda ke kamar. Nikmati tinggal bersama kami.